Mari JVR Academy
Lead with
confidence.
Practical education for South African trustees, managing agents and property professionals—grounded in the decisions real schemes face every week.
01 The method
The Trustee
Operating System
Every lesson returns to four actions: decide who has authority, delegate the work clearly, monitor progress and risk, and record the decision and evidence.
Delegate
Monitor
Record
02 Core curriculum
Ten practical
Academy modules.
A structured learning path from first-day orientation to confident board leadership.
Your role as trustee
Duties, authority, accountability and the line between governance and operations.
How decisions are made
Trustee, ordinary and special resolutions; meetings, quorum and voting.
Trustee vs managing agent
Mandates, delegation, oversight and productive working relationships.
Money and budgets
Levies, budgets, financial statements, controls and meaningful questions.
Reserve funds
Maintenance planning, statutory funding and long-term scheme resilience.
Arrears and recovery
Fair, firm collection controls, payment arrangements and escalation.
Maintenance and contractors
Scopes, quotations, approvals, supervision and evidence of completion.
Rules and enforcement
Consistent notices, penalties, internal resolution and CSOS readiness.
Insurance and risk
Cover, claims, valuations, incidents and trustee oversight.
People, conflict and leadership
Communication, mediation, difficult conversations and healthy board culture.
03 Start free
New Trustee
Survival Kit.
A practical starting pack for the first 30 days in office.
- First 30 Days Checklist
- Trustee vs Managing Agent Guide
- Whose Decision Is This? Quick Guide
- 10 Questions Before Approving Expenditure
04 Ways to learn
Starter Course
A focused introduction for new trustees who need the fundamentals quickly.
Trustee Academy
The full course library, templates, case studies and monthly implementation support.
Trustee Board
An ongoing membership with updates, peer learning and Ask Mari sessions.